Last Updated: January 18, 2018
INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
Defined. “Personal information” means any information by which you may be personally identified. This includes your name, postal address, email address, telephone number, voice, social security number, other “personally identifiable information” under applicable law, and any other identifier by which you may be contacted online or offline. Additionally, “Personal information” may include some non-personal information when it is linked with other types of personal information or non-personal information (e.g., IP address, motion sensor information, or motion tracker information).
Registration. If you “register” an account with us, you will be required to provide personal information. The registration process is initiated in the App by interacting with a computer in the “dorm room” space of the App. To register, you may be prompted to provide us with your age or date of birth, email address, your phone number, a password, a unique username, and a display name through our Website. When you register, we will send you an email to verify your email address and complete the registration process. Users should not pick a password that is easy to guess and should not share their password. The registration process for Children Users may be different than the description above (see Children’s section below).
Direct communications with us. If you send us or one of our representatives an email or otherwise correspond with us directly, we will have access to any information that you provide to us in such correspondence. The Terms also govern our use of and ownership of information that you provide to us in direct communications.
Game crash. If the App crashes during play, we may ask you to provide us with information that may be personal information through an opt-in process. This information may include (1) running/loaded DLLs on your personal computer; (2) your username when using your personal computer; and (3) data gathered from a “small memory dump.”
Our use of your personal information is further described in the “How We Use Your Information” section below.
The Services may passively collect non-personal information. This includes browser information, gameplay activity, motion sensor information, motion tracker information, operating system information, unlinked IP address, device ID, type of virtual reality equipment used, specific virtual reality platform, cookie information, language preference, referring site, and the date and time of each visitor request. Our use of your non-personal information is limited to the purposes described in the “How We Use Your Information” section below.
HOW WE USE YOUR INFORMATION
We always use your information to offer, operate, maintain, and improve the Services. This may include using your information, including personal information, to present the Services to you; to operate all features within the Services; to provide you with information, products, or services that you request from us, including special offers and promotions; to investigate violations of the Terms and prevent additional violations; to provide you with notices about your registration; to notify you about changes to our Website, the App, or any products or services we offer or provide through it; for purposes of age verification; and for any other purpose with your consent. For example, as discussed above, information you voluntarily provide us through the App may be transmitted to us in connection with error reporting if your system or the App crashes while playing the App. We do not share or otherwise disclose your Personal Information with third parties except (1) as may be necessary to protect your safety; (2) to enable us to take precautions against liability; (3) to protect the safety and security of the Services; or (4) where required to do so by law or legal process.
If you register, we may also use your information to contact you about our goods and services that may be of interest to you.
DATA SECURITY AND RETENTION
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information that you provide to us is stored on secured servers located in the United States of America using firewalls. When you directly provide us with personal information, including through registration, we will encrypt that information using secure socket layer technology or similar technologies.
We may retain data collected from you, including personal information, to support customer service inquiries and prevent repeated violations or suspected violations of these Terms if your account has been banned or your access to the Services has been disabled for any reason. Additionally, content that you create and share publicly with the Moments community will be retained by us and may be accessible to other users of Moments, even after you stop using the Services. We may retain your information for as long as is necessary and relevant to your use of the Services and our operations, which may include retaining your information beyond the end of your use of the Services.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through the Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures used in the Services.